Ek33 bet Privacy Policy – Your Data is Safe with Us

1 What Information We Collect

ek33 bet Providing our services requires collecting certain personal information. This data falls into two categories — what you provide directly and what is collected automatically.

Information you provide directly:

• Name, date of birth, and nationality.
• Mobile number and email address.
• Current residential address.
• National ID or passport number (for KYC verification).
• Payment details (bKash/Nagad number) – card numbers are not stored.

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Usage patterns and time spent on the platform.
• Cookies and session data.

2 How Collected Information Is Used

ek33 bet Your information is used only for specific purposes. There is no room for unauthorized or unnecessary use.

3 Data Sharing & Disclosure

ek33 bet Your data is never sold. However, there are limited circumstances where sharing may be necessary.

• Service Providers: Trusted third parties are used for payment processing, technical support, and cloud storage — all bound by our data privacy agreements.
• Legal Obligation: We are legally required to share information when ordered by a court or upon a valid request from a government authority.
• Fraud Investigation: Relevant authorities may be provided with necessary information in connection with fraud or money laundering investigations.
• Business Changes: In the event of a merger or acquisition, the new owner will be bound by the same privacy policy.

4 Cookie Policy

ek33 bet Cookies are used on our website and app. Cookies are small files stored on your device that help enhance your experience.

You can disable cookies at any time from your browser settings, though some features may not work as a result.

5 Data Security Measures

Protecting Your Information ek33 bet Multiple layers of security measures are in place.

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Two-Factor Authentication (2FA): Additional security options for your account.
• Staff Training: Only authorized personnel have access to limited data.

6 Your Data Rights

ek33 betAs a registered member of ek33 bet, you have certain legal rights over your own data.

To exercise these rights support@ek33bet.ws. We typically respond within 30 days.

7 Protection of Minors

ek33 bet We do not serve users under the age of 18. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration.
• If any account holder is found to be under 18, their account will be closed immediately.
• If parents have any concerns, please contact us immediately.

8 Third-Party Links & Services

ek33 bet The platform uses certain third-party services such as payment gateways, each of which has its own privacy policy.

• BKash and Nagad transactions are subject to their own respective policies.
• Game providers may have their own data policies.
• Ek33 bet is not responsible for the practices of these third parties.

9 Data Retention Period

We retain information only for as long as necessary.

• Account Information: For the duration of active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after verification.
• Support Conversations: 3 years.
• Log Files: 12 months.

After the specified period, data is securely deleted or anonymized.

10 Changes to the Privacy Policy

ek33 bet This privacy policy may be updated from time to time. For significant changes, you will be notified via email or an in-platform notification.

• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes indicates acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact Us

Contact us for any privacy-related questions or concerns.